GLAMOUR TECHNICIAN REVISION NOTES 8

 Sharing an example of exam questions for Level 2 Beauty Therapy.

Can you give an answer?

#adulteducation #students #beautyspecialist #beautytherapy #glamourtechnicianrevisionnotes

La Chic. Hair, beauty and hoslistic therapy

In celebration of beauty salons being open since the pandemic shut down I decided to treat myself.

I booked a microdermabrasion facial at La Chic Why did I choose them?  In my attempt to support small businesses this was my main decider on which salon to go to.  Plus the profile picture was a black model.

If I am scoring salons on their performance the areas I would consider are receptionist, initial welcome, treatment and price. So with these in mind I'll discuss my subjective experience. 

When I phoned to book the appointment the male receptionist was very abrupt and even went as far as to lecture me on what I 'should' have before my appointment. The word should is like a red flag to me so immediate I did not feel comfortable. He hadn't even found out anything about my enquiry before he started his demands. Plus his treatment knowledge seemed to be zero, but as the treatment had already been paid  I persevered.

On arriving at the salon the welcome was Luke-warm, the door was opened for me but no greeting, smile or enquiry of who I was. I was given my Covid19 consultation sheet to fill out [well done them!], but no consultation about my expectations of the treatment, which in turn meant no suggestion of a treatment plan. 

As a prospective client the point of only booking one treatment is to decide if I like the treatment and the salon before I commit to a course of treatments.

The treatment was good. The therapist knew what she was doing. In fact you know when you can feel that someone is a nice person this lady felt like that, but with no introduction I don't even know her name. 

Sadly a treatment that I thought should take at least 30 minutes was completed within 18 minutes. On saying that the results were still good. She announced that the treatment was finished and left the room. 

This left me feeling as if I was an inconvenience. There was no mention about skin care advice, suggestions of products to use or follow up treatment.  I thought the whole point was to introduce  new clients to the salon and get them to come back. 

As a therapist I have to confess I have been guilty of similar behaviour. My excuse is that I had a busy salon and needed to move on to the next client. By no means was this salon busy, but I suppose we all have our off days. Plus on their website they have glowing testimonials [these are dated back to 2013]. Maybe I just went on the wrong day or perhaps wrong year and complacency has set in.

With salons re-opening after the lock-down I would suggest client care has to be at the top of the list to get repeat business flowing again. 

I asked for a leaflet.  The treatment list is comprehensive and prices are reasonable. The female receptionist informed me that because of the lock down they hadn't put in all the treatments they were planning which included glycolic acid peels and microblading.

Would I return to this salon? Only if I was desperate for a treatment that I needed to be done quickly, but not as a relaxing spa experience - no O would not go back.

Scoring out of 5 for each area I discussd.

Receptionist/Telephone enquiries  2  - only because of the woman  I met there. If it was the man it would have been a zero

Welcome  3

Treatment 4.5

Price 5

Total  score 14.5/20

FACIAL OF AN EMPRESS

After weeks of 'lock down' and making do with my skin care programme. I'm so excited with my new skin care regime.

I gave myself a full facial,  every facial is different according to skin type and needs, the steps I took were;

2 x cleanse

Exfoliate 

Serum

Mask

Tone

Moisturise 

The products I used;

Calendula Cleanser - mild & gentle with skin softening botanical oils.  - £17/100g/PLU0010

Honey & Orange Facial Scrub  - Exfoliates & cleanses with smoothing organic rice powder - £18/75g/PLU0052

Frankincense Intense, lift serum - Clinically proven to lift & contour - £75/30ml/PLU2381

Rejuvenating Frankincense Firming Mask - Helps increase skins hydration,  with skin-conditioning witch hazel. - £31/50ml/PKU0027

Rehydrating Rose Toner - Removes last traces of impurities. Delicate, floral scent £16/200ml/PLU014

Sensitive Soothing Moisturiser - Leaves skin feeling soft, smooth and conditioned,  with organic borage oil and coco butter - £25/100ml/PLU0787

THE FACIAL OF AN EMPRESS

GLAMOUR TECHNICIAN REVISION NOTES 2

GLAMOUR TECHNICIAN REVISION NOTES 1

LEARNERS ARE DOING GREAT

I am working within The Community at an Adult Education Centre. It is a different set-up to the Further Education College. Although similar qualifications can be gained these courses are Government sponsored and in some cases free depending on the Students' situation.

The Learners that are at the Adult Education Centre have a different attitude to learning to those that are at Further Education Colleges. They are mostly adult learners either looking at a change of career, or have worked mostly as a housewives perhaps returning to work after a long break. Often lacking in confidence, but worst of all feeling that they have failed before. Whether it is failed to have decided on a career when they were younger or failed at several other attempts and becoming a Beauty Therapist is what they envisage an easy choice.

Imagine the anxiety that is felt when they discover that anatomy and physiology is included in the curriculum. Some decide they've failed before and survived so failing again is how the cookie crumbles.

Then they come into my class. In the induction I let them know failing is not an option so if they've joined thinking it does not matter if they pass or complete the course; they should not come to the second class as I do not accept learners that intend to fail.

My learners are doing great!!

CONVERSATION CLUB

I had no idea such a thing existed. A Comversation Club? An opportunity for isolated people to get out and talk, talk to someone. Improve their English and interact with others.

I was invited to present a treatment, I did hand massages. A very close, connective treatment which force a verbal interaction. 

There was knitting sessions, bag printing, present box making and clay making sessions.

People brought there families with them.

There were all levels of the English language from single syllable to full blown conversations, but everyone had a word to say.

As an outsider looking in I thought it was a success and everyone wanted to be there. Plus a great venue. Vestry House Museum.

A really enjoyable day.

Well done to the organisers.